Pengaruh Penggunaan Teknologi Augmented Reality  Terhadap Keputusan Pembelian Produk Fashion Di Aplikasi Tiktok

Authors

  • Nanda Kurnia Andi Lesmono Universitas Indo Global Mandiri Author
  • Siti Komariah Hildayanti Universitas Indo Global Mandiri Author
  • Yeni Yeni Universitas Indo Global Mandiri Author

DOI:

https://doi.org/10.62710/q0537d85

Keywords:

Augmented Reality, Value, Enjoyment, Informativeness, Presence, Consumer Experience, Purchasing Decision, TikTok.

Abstract

The rapid development of digital technology has driven changes in marketing strategies, including the utilization of Augmented Reality (AR) on social media and e-commerce platforms such as TikTok. Augmented Reality technology provides consumers with an interactive experience in recognizing and evaluating fashion products before making a purchase. This study aims to analyze the influence of Value, Enjoyment, Informativeness, Presence, and Consumer Experience on purchasing decisions for fashion products through Augmented Reality on the TikTok application. This study employed a quantitative approach using purposive sampling. Data were collected through questionnaires distributed to 97 respondents, consisting of TikTok users who had viewed or interacted with fashion product advertisements using Augmented Reality. The data were analyzed using multiple linear regression with the assistance of SPSS. The results indicate that Value, Enjoyment, Informativeness, Presence, and Consumer Experience individually have a positive and significant effect on purchasing decisions. Furthermore, the simultaneous test shows that the five variables jointly have a positive and significant effect on purchasing decisions, with an F-value of 33.331 and a significance value of 0.000. The coefficient of determination (R²) is 0.647, indicating that 64.7% of the variation in purchasing decisions can be explained by Value, Enjoyment, Informativeness, Presence, and Consumer Experience, while the remaining 35.3% is explained by other factors outside the scope of this study. Among the five variables, Consumer Experience is the most dominant factor, with a regression coefficient of 0.345.

Downloads

Download data is not yet available.

References

Ajzen, I. (2020). The Theory of Planned Behavior: Frequently Asked Questions. Human Behavior and Emerging Technologies, 2(4), 314–324.

Amin, B., & Govilkar, S. (2020). Implementation of Augmented Reality-Based Mathematics Learning Media on Geometric Transformation Material at Insan Cendekia Syech Yusuf Gowa High School. KHIDMAH: Jurnal Pengabdian kepada Masyarakat, 5 (1), Article 54151. https://doi.org/10.24252/ khidmah.v5i1.54151

Bakar, I. (2021). Augmented Reality: A Systematic Literature Review and Future Research Prospects in Digital Marketing. Journal of Islamic Economics Perspectives, 5(2), 77–85. https://doi.org/10.35719/jiep.v5i2.118

Bulearca, M., & Tamarjan, D. (2023). Augmented Reality Applications and Consumer Value Creation: A Strategic Perspective. International Journal of Information Management, 73, 102588. https://doi.org/10.1016/j.ijinfomgt.2023.102588

Chaffey, D., & Ellis-Chadwick, F. (2019). Digital Marketing (7th ed.). Pearson Education.

Choi, Y. K., Lee, J. A., & Kim, S. Y. (2020). Consumer acceptance of augmented reality in online shopping: The role of perceived ease of use and perceived enjoyment. Computers in Human Behavior, 108, 106306. https://doi.org/10.1016/j.chb.2020.106306

Dhianita, S., & Rufaidah, P. (2023). The Role of Virtual Try-On Augmented Reality of Cosmetic Products on Purchase Intention Mediated by Brand Trust. Jurnal Manajemen Bisnis, 11(2).

Ehab, M., Adel, R., & Abdelmoaty, H. (2020). The Effect of Augmented Reality Applications on Customer’s Purchase Intentions. International Journal of Advanced Scientific Research and Management, 5(11), 34.

Fauziyyah, N. (2021). The potential of augmented reality to transform education into smart education. Jurnal PAJAR (Pendidikan dan Pengajaran), 5(4), 556–565.

Gathke, J. (2020). The Impact of Augmented Reality on Overall Service Satisfaction in Elaborate Servicescapes. Journal of Service Management, 31(2), 227–246

Hilken, T., de Ruyter, K., Chylinski, M., Mahr, D., & Keeling, D. I. (2017). Augmenting the eye of the beholder: Exploring the strategic potential of augmented reality to enhance online service experiences. Journal of the Academy of Marketing Science, 45(6), 884–905.

Hossain, M. A., Rahman, M. M., & Islam, M. S. (2020). Augmented Reality in Education: A Systematic Review of Research, Applications, and Future Directions. International Journal of Emerging Technologies in Learning (iJET), 15(6), 4–19

Huang, Y., & Liao, S. (2020). Seeing Is Believing: How Informative Augmented Reality Catalogs Reduce Product Uncertainty and Drive Purchase. International Journal of Retail & Distribution Management, 48(11), 1087 1103.

Huang, T., & Liao, S. (2021). Effects of AR Advertising on Purchase Intention: The Mediating Role of Experiential Value. Journal of Retailing and Consumer Services, 60, 102438. https://doi.org/10.1016/j.jretconser.2020.102438

Huang, T.-L., Lurie, N. H., & Mitra, S. (2020). Searching for Experience on the Web: An Empirical Examination of Consumer Behavior toward Product Information. Journal of the Academy of Marketing Science, 48(4), 617–635. https://doi.org/10.1007/s11747-019-00645-7

Javornik, A. (2020). Augmented Reality: Research Agenda for Studying the Impact of AR on Consumer Behavior. Journal of Business Research, 116, 258–265. https://doi.org/10.1016/j.jbusres.2020.05.056

Kim, M. J., Kim, J., & Lee, C. K. (2022). Augmented Reality and Visual Engagement: Enhancing Online Purchase Behavior. Journal of Business Research, 143, 538–549. https://doi.org/10.1016/j.jbusres.2022.01.046

Kim, M. J., & Hall, C. M. (2024). Consumer Engagement through Mobile Augmented Reality Experiences: An Affective Perspective. Journal of Retailing and Consumer Services, 77, 103047.

Kinanti, D. (2022). Penggunaan aplikasi TikTok sebagai media kreativitas di kalangan remaja Gen Z. Journal Communication Specialist, 1(6), 736–746.

Kotler, P., Keller, K. L., & Chernev, A. (2021). Marketing Management (15th ed.). Pearson Education

Kotler, P., & Keller, K. L. (2016). Marketing Management (15th ed.). Pearson.

Hair, J. F., et al. (2010). Multivariate Data Analysis (7th ed.). Pearson Education.

Lee, J., & Chae, Y. G. (2024). AR Advertising in Social Media: Investigating Consumer Behavior through TRA Framework. Telematics and Informatics, 83, 102036. https://doi.org/10.1016/j.tele.2024.102036

Lee, H., & Park, J. (2020). Influence of Social Presence in Virtual Try On Augmented Reality on Fashion Purchase Intention. Fashion and Textiles, 7(1), 20.Jin, J.,

Lee, J., & Lee, H. (2023). The Impact of Informativeness and Interactivity in AR Advertising on Consumer Response. Journal of Business Research, 161, 113858. https://doi.org/10.1016/j.jbusres.2023.113858

Maulana, F., & Rafianti, I. (2019). Development of Augmented Reality-Based Learning Media on Instagram Filter to Improve Students' Mathematical Problem Solving Ability. Proceedings of Seminar and Conference on Mathematics Education.

Maulana, M. H., Suryana, A., & Koswara, I. (2024). Pemanfaatan teknologi Augmented Reality sebagai media komunikasi informasi dalam dunia bisnis. Jurnal Lensa Mutiara Komunikasi, 8(1), 142–151.

McLean, G., Al-Nabhani, K., & Wilson, A. (2020). Developing a Mobile Applications Customer Experience Model (MACE) for Augmented Reality Retail Applications. Journal of Business Research, 116, 652–663. https://doi.org/10.1016/j.jbusres.2018.11.017

Mosuin, E. (2023). The Role of Augmented Reality (AR) in Enhancing Consumer Shopping Experience. Ukanus: Indonesian Journal of Economics and Business, 1(1). https://ejournal.ukanus.id/index.php/ijeb/article/view/4/​:contentReference[oaicite:5]{index=5}

Nordin, M., Nurdwiningrum, M., & Widodo, S. (2022). Pengembangan Media Augmented Reality Berbasis Android pada Materi Konfigurasi Elektron untuk Penguatan Literasi Kimia. Universitas Sebelas Maret.

Pan, Z., & Zhang, Y. (2020). Does Feeling “Inside the Room” Matter? Spatial Presence in AR Interior Shopping and Its Impact on Purchase Intention. Computers in Human Behavior, 112, 106466.

Park, H. J., & Yoo, C. Y. (2020). The Role of Social Media and Influencers in Shaping Fashion Purchase Intentions: A TRA Approach. Fashion and Textiles, 7(1), 1–17. https://doi.org/10.1186/s40691-019-0192-0

Park, S., & Yoo, C. Y. (2024). Enhancing Presence and Engagement in Augmented Reality Advertising: The Role of Interactivity and Vividness. International Journal of Advertising, 43(2), 287–309. https://doi.org/10.1080/02650487.2023.2183919

Pertiwi, R. P. (2021). Analisis kualitas dan keberhasilan sistem informasi e-learning pada SMK Negeri 12 Malang menggunakan Expectation Confirmation Model dan Delone and McLean's Model. Universitas Negeri Malang.

Prasetyo, R. A., Buntoro, G. A., & Setyawan, M. B. (2020). Perancangan aplikasi augmented reality sebagai pengenalan gedung kampus kepada calon mahasiswa baru di Universitas Muhammadiyah Ponorogo. KOMPUTEK: Jurnal Ilmiah Teknologi Komputer, 5(1), 1–7. https://doi.org/10.30865/komputek.v5i1.273

Pringgar, R. F., & Sujatmiko, B. (2021). Penelitian Kepustakaan (Library Research) Modul Pembelajaran Berbasis Augmented Reality pada Pembelajaran Siswa. IT-Edu: Jurnal Information Technology and Education, 5(1), 317–329. https://doi.org/10.26740/it-edu.v5i1.37489

Puspitaningtyas, Z., & Rasda, R. (2020). Teori Sinyal dalam Pengambilan Keputusan Investasi. Universitas Muhammadiyah Malang.

Rakhman, R. T., Piliang, Y. A., Ahman, H. A., & Gunawan, I. (2020). Peran Augmented Reality dalam Meningkatkan Persepsi Visual Generasi Digital Native. Jurnal Sosioteknologi, 18(3), 488–496.

Sekaran, U., & Bougie, R. (2016). Research Methods for Business: A Skill-Building Approach (7th ed.). Wiley.

Shihab, S. S., Muchlisah, N., & Rakhmawati. (2023). Pengaruh Penggunaan Teknologi Augmented Reality terhadap Purchase Intention pada Produk Fashion Muslim. At-Thullab: Jurnal Mahasiswa Studi Islam, 6(1).

Smink, A., Lersch, C., & Silva, P. (2020). Try Before You Buy: The Impact of Augmented Reality Lipstick Try On on Psychological Ownership and Purchase Decisions. Journal of Retailing and Consumer Services, 57, 102238.

Smink, A. R., Frowijn, S. H., & Langerak, F. (2020). The Impact of Augmented Reality on Online Consumer Behavior: Evidence from Product Presentations. Journal of Retailing and Consumer Services, 54, 102023.

Sugiono, S. (2021). Tantangan dan peluang pemanfaatan Augmented Reality di perangkat mobile dalam komunikasi pemasaran. Jurnal Komunika: Jurnal Komunikasi, Media dan Informatika, 10 (1), 1–14. https://doi.org/10.31504/komunika.v10i1.3715

Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.

Suh, A., & Prophet, J. (2020). The role of immersive technology in enhancing consumer experience: A comparison of augmented and virtual reality. Journal of Business Research, 117, 311–320.

Usada, E. (2022). Pengembangan e-Komik Kimia berbasis teknologi Augmented Reality berbantuan Instagram pada materi senyawa hidrokarbon. Skripsi, Universitas Jambi.

Usup, M., Ariska, M., Husna, T., & Sari, D. K. (2023). Effectiveness of dry lab based augmented reality to overcome the misconceptions of students on solar system and eclipse learning topics. Jurnal Penelitian Pendidikan IPA, 9 (SpecialIssue), 37 43. https://doi.org/10.29303/jppipa.v9iSpecialIssue.6198

Wang, J., Zhang, K., Zhang, J., Wang, Y., & Zeng, Y. (2020). Exploring the impact of location-based augmented reality on tourists’ spatial behavior, experience, and intention through a field experiment. Tourism Management Perspectives, 35, 100672. https://doi.org/10.1016/j.tmp.2020.100672

Wang, Y., & Wang, J. (2023). TikTok Commerce and AR Filter Advertising: The Influence on Gen Z’s Purchase Decision. International Journal of Interactive Advertising, 13(2), 123–139.

Yoo, J. (2020). The Effects of Perceived Quality of Augmented Reality in Mobile Commerce on Purchase Behavior: An IS Success Model Perspective. Informatics, 7(2), 14.

Published

09-09-2026

How to Cite

Lesmono, N. K. A. ., Hildayanti, S. K. ., & Yeni, Y. . (2026). Pengaruh Penggunaan Teknologi Augmented Reality  Terhadap Keputusan Pembelian Produk Fashion Di Aplikasi Tiktok. PENG: Jurnal Ekonomi Dan Manajemen, 3(3), 1943-1955. https://doi.org/10.62710/q0537d85