Aspek Pemasaran

Authors

  • Ayuna Adhari Universitas Islam Negeri Sumatera Utara Author
  • Muhammad Deffa Ray Universitas Islam Negeri Sumatera Utara Author
  • Muhammad Rizky Mahvi Universitas Islam Negeri Sumatera Utara Author

DOI:

https://doi.org/10.62710/mc4xer21

Keywords:

Marketing, Marketing Mix, Customer Satisfaction, Marketing Plan, Marketing Effectiveness Audit, Marketing Strategy.

Abstract

Marketing is one of the important aspects in the success and growth of a company. To achieve the desired marketing goals, companies must implement effective marketing concepts, including marketing mix, customer satisfaction, marketing plan preparation, and marketing program effectiveness audit. This study aims to analyze the application of these concepts in the company, as well as measure their effectiveness in achieving the marketing goals that have been set. Using a qualitative approach with a case study design at ABC company which operates in the food and beverage product sector. The results of the study indicate that the implementation of the right marketing mix can increase customer satisfaction, while the preparation of a mature marketing plan greatly influences the effectiveness of the marketing program. In addition, marketing effectiveness audits allow companies to evaluate marketing performance and make necessary improvements. This study provides deeper insight into how companies can optimize marketing strategies to achieve better success.

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Author Biographies

  • Ayuna Adhari, Universitas Islam Negeri Sumatera Utara

    Universitas Islam Negeri Sumatera Utara

  • Muhammad Deffa Ray, Universitas Islam Negeri Sumatera Utara

    Universitas Islam Negeri Sumatera Utara

  • Muhammad Rizky Mahvi, Universitas Islam Negeri Sumatera Utara

    Universitas Islam Negeri Sumatera Utara

References

Agarwal, S., & Goyal, A. (2016). "Audit Kinerja Pemasaran: Perspektif Strategis." Jurnal Bisnis dan Manajemen, 18(2), 15-28.

Armstrong, G., & Kotler, P. (2015). Pemasaran: Suatu Pengantar (Edisi 12). Pearson.

Homburg, C., Kuester, S., & Krohmer, H. (2009). Manajemen Pemasaran: Perspektif Kontemporer. Springer.

Keller, K. L. (2012). Branding dan Ekuitas Merek: Membangun Merek yang Kuat. Jurnal Manajemen Pemasaran, 28(1-2), 75-92.

Kotler, P., & Armstrong, G. (2017). Prinsip-Prinsip Pemasaran (Edisi 17). Pearson.

Kotler, P., & Keller, K. L. (2016). Marketing Management (15th ed.). Pearson Education.

Mullins, J W., Walker, O. C., & Boyd, J. M. (2013). Manajemen Pemasaran: Pendekatan eputusan Strategis (Edisi 9). McGraw-Hill Education.

Schindler, R. M., & Kibarian, T. (2014). "Riset Pemasaran: Pendekatan Pemecahan Masalah." Jurnal Riset Pemasaran, 51(4), 458-475.

Published

08-01-2025

How to Cite

Adhari, A., Deffa Ray, M. ., & Mahvi, M. R. . (2025). Aspek Pemasaran. PENG: Jurnal Ekonomi Dan Manajemen, 2(1b), 2427-2437. https://doi.org/10.62710/mc4xer21