HERNITA, Dian. Pengaruh Kualitas Pelayanan Dan Citra Perusahaan Terhadap Loyalitas Nasabah Bank BSI KCP Kuala Meulaboh. PENG: Jurnal Ekonomi dan Manajemen, [S. l.], v. 2, n. 1b, p. 2212–2226, 2024. DOI: 10.62710/1c4jw126. Disponível em: https://teewanjournal.com/index.php/peng/article/view/1249.. Acesso em: 6 sep. 2025.