ANALYSIS OF IMPLEMENTATION OF MINIMUM SERVICE STANDARDSHEALTH FIELD AT THE BATOH HEALTH CENTER, BANDA ACEH CITY

Abstract

The quality of health services at the Community Health Center must meet high standards of satisfaction and quality for the community. Minimum Service Standards (SPM) in the health sector stipulate that every citizen has the right to receive a minimum type and quality of basic services. Priority is given to those who need these basic services, in accordance with established service type and quality standards. The aim of this research is toto know the description of the relationship between performance in the Implementation of Minimum Service Standards in the Health Sector at the Batoh Community Health Center, Banda Aceh City and to find out the description of the policy relationship in the Implementation of the Minimum Service Standards for the Health Sector at the Batoh Community Health Center, Banda Aceh City. This research usesqualitative descriptive method. The populationtotaling 57 people, the sample interviewed at the Batoh health center was 5 people. These include the Head of the Community Health Center (Informant 1), the Head of Administration (Informant 2), the person in charge of the program health at productive age (informant 3), person in charge of the non-communicable disease program (informant 4), and person in charge of the UKS program (informant 5). The research results were obtainedVarious factors are very influential in SPM results that meet targets. External or community factors are an important point in why some SPMs in community health centers are not achieved. Lack of public awareness of the importance of health and participation in community health center programs